Frequently Asked Questions
Why choose us?
We are Women Owned and Operated, Family Business. We are newer to the industry with 5 years of experience. It is important to us to take the time to understand each clients needs and guarantee satisfaction. They say 'Home is where the heart is", if this is the case then our clients trust us to keep it safe and healthy. We care about our clients. We feel that communication is a key factor in our Teams and the work they do.
Are you insured?
Busy Bee's will provide you with proof of Liability and/or Workers Compensation upon request. We insure our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will fix it.
We have severe allergies, can we request you use our cleaners?
Of course, we know that there are times that it is necessary for us to use what you are accustom to. Or if it is a business and you have cleaners that you want used, let our office know. We are here to help you in any way possible.
Are you still open?
Though COVID-19 is potentially lethal to anybody, it is far more likely to cause serious problems and fatality in older people, as well as folks who are immunocompromised. If you know someone nearby who is considered high-risk, lend them a helping hand. Do their grocery shopping or whatever else you can do to ensure they stay home.
We have taken extra precautions before sending our cleaners out. They have a series of questions they must answer before they can even clock in. They also have all the necessary supplies to disinfect any room or area that you want done. If you are running a fever, please notify the office immediately so we can re-schedule.
I know we all look forward to being back to normal, but until then we will follow all the guidelines to be safe.
What about pets?
Pets are a part of the family. During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.
Can we give a tip?
Of course. Our team members have to report all tips. You may give them cash or you can add it to your invoice.
Do you clean hazardous waste or clean mold?
Unfortunately we don't at this time. There are delicate measures to take when cleaning these types of jobs and we have not trained for this.